Homeowners may not know that there is an issue with their garage door until the problem becomes more significant. It’s common not to pay attention to strange sounds or slow door movement at times. The important thing is that it’s working. As long as it goes up and down, you may not think about it that much until the door stops working altogether.

However, the hardworking garage door in your home requires regular attention. According to Forbes research, garage doors in the US open and close more than 1,500 times annually. That’s a lot of lifting going on, which is why many homeowners experience garage door problems.

Below, we discuss the most common garage door problems, potential causes, and solutions you can try.

The Garage Door Won’t Go Down

Sometimes your garage door won’t go down after it opens to let your car in or out. This condition is one of the most common garage door problems, and it could be due to multiple causes. When your garage door doesn’t go down, check these potential trouble points:


  • Batteries on the remote
  • The controller keypad
  • The door’s opener unit.

Problems With The Opener Switch

This issue can be a potential problem for aging commercial garage door systems and some residential units. First, you hit the opener switch, and the door won’t move an inch. Sometimes it makes some humming noises, but the door still won’t open. Next, check the lock and the lock button. Disable the lock first, then try the switch again.

Some homeowners forget that they unplugged the motor of their garage door. If you don’t hear the motor buzzing when you hit the switch, this might solve this problem. Plug it back on and test the switch again.

This issue could be caused by more severe problems like burned-out switches, a damaged motor, or a malfunctioning photo eye sensor. If the simple garage door opener troubleshooting steps mentioned above don’t fix the problem, don’t hesitate to contact a technician.

The Garage Door Won’t Go Up

This problem is similar to the previous situation, and it’s pretty common too. When your garage door won’t go up, it may also mean trouble with the door’s conveyor belt. Sometimes, it could also be the motor.

Malfunctioning Keypad

Not all door systems will come with a keypad. But if yours has one and you’re experiencing problems, then one of the garage door opener troubleshooting steps you should do is to check the keypad batteries. Replace them with new ones and see if this solves the problem.

If changing the batteries doesn’t work, try reprogramming the keypad (check the instructions). If reprogramming the keypad is also unsuccessful, make sure that the antenna on the motor is aligned correctly.

The Garage Door Won’t Close

When your garage door won’t close, you should treat it the same way as an unresponsive garage door. This problem is related to doors not going up or down. A garage door, not closing could mean a broken torsion spring. It is one of the components responsible for making the door go up and down. It will make a loud sound when it breaks like a firecracker exploding. Remember that it’s only one of several possible culprits for a garage door not closing.

Malfunctioning Remote Control

Just like the problems with the garage door keypad, a malfunctioning remote control is just as annoying. Some people find the garage door not working, but it’s just the remote running out of batteries. However, if you have already replaced the batteries with new ones and your door still won’t budge, then it’s likely something more serious. For example, the opener’s transmitter could be a problem, or the photo-eye sensors could already be faulty.

The Garage Opens A Little Then Stops

The most common cause of this garage door problem is the photo eye sensors. When the garage door opens a little then stops, then it could be that the sensors aren’t aligned correctly. Another potential cause is that there are obstructions on the track.

Check to see if there is anything caught in it like a branch, rubble, or any other obstruction. The worst-case scenario is that the spring system has been severely damaged and needs to be replaced.

The Motor Runs But The Door Doesn’t Move

This is another one of those common garage door problems reported by many homeowners. You hear the door’s motor running, but nothing’s happening. One of the most common causes of this situation is that the limits on the door are off.

One of the signs that you have a problem with the limits is when you notice that the motor is still running even if the door has already completely gone up or down. So listen carefully for those motor sounds, and they will be your telltale signs when your garage door stops moving.

Another potential reason for this situation is a disconnected belt. You can DIY the reattachment of the belt but remember that each installation will be slightly different, so follow the instructions that came with your unit. The belt can get disconnected when someone accidentally presses the door’s emergency release cord.

Uneven Opening

Sometimes you’ll notice your garage door will open unevenly with one side going up or down first. This malfunction occurs when the garage door has opened halfway through in some instances. However, there are times when this problem will prevent the door from opening all the way.

Several things may be causing this issue. One of the first things you can check is the tracks. See if something is blocking them. Then, remove any obstructions that you find.

Another potential cause is that the limits aren’t set correctly. The limits will signal the door when to stop closing or opening. Adjusting the limits may be done by turning a screw. However, each garage door system is different. So, check your manual to see how to set the limits on your unit.

If that doesn’t solve the problem and the doors still hang unevenly, it might be a problem with the spring system. Next, check the extension springs and torsion springs. However, don’t try to adjust the springs on your own. You can risk injuring yourself. Call a technician if this is the case.

The Garage Door Opens And Closes Slowly

Your garage door is still working – it goes up and down as it should. However, it does so at a snail’s pace, which can be frustrating, especially when you’re in a rush. When your garage door does this, it usually means the tracks are dirty, or the rollers have dried out.

Inspect both of these components when you troubleshoot for problems. The tracks can be easily cleaned and if you find any debris, make sure to remove them. If the rollers have dried out, then you need to lubricate them. Homes and commercial buildings in dryer places tend to experience this problem a lot. Sometimes a freezing winter can dry up the rollers as well.

Garage Door Noises

The moment you hear noises coming from your garage door, then it’s a sign your door needs attention. It is an indicator of something far more severe than you think. Unfortunately, some homeowners take this sign for granted, leading to costly repairs and expensive garage door parts. If you hear any noises (especially loud ones), call for garage door repairs immediately.

If you hear rattling sounds from your garage door, then it could mean that something has come loose. Squeaking sounds could mean the rollers are already worn out – sometimes a silicone-based lubricant can help, but there’s no guarantee that it will fix the problem.

The noises could be caused by anything from broken torsion springs, warped parts, broken cables, bent rails, worn-out bearings to other parts breaking down. The best way to handle this situation is to call for professional help as soon as possible. Getting the issue fixed immediately will prevent further damage and reduce repair costs.

Debris Buildup

This problem is easy to spot – if you’re paying attention to your garage door and are cleaning it regularly. Your vehicles naturally bring dirt and debris to your garage, which often builds up in the nooks and crannies of your garage door. As a result, everything can get affected, from the sensors to the rails and other moving parts. The solution? Regular maintenance and clean-up.

Debris Buildup

This problem is easy to spot – if you’re paying attention to your garage door and are cleaning it regularly. Your vehicles naturally bring dirt and debris to your garage, which often builds up in the nooks and crannies of your garage door. As a result, everything can get affected, from the sensors to the rails and other moving parts. The solution? Regular maintenance and clean-up.

Maintenance Tips

We’ve already covered some maintenance tips, troubleshooting and fixes for the most common garage door problems. Here is some additional information so you can prevent these issues with your garage door in the first place:

  • Schedule regular maintenance with a trusted garage door service
  • Brush the tracks and lubricate the rollers every change of season
  • Inspect hardware and tighten them
  • Inspect pulleys and springs monthly

Is Your Garage Door Not Working? Call The Experts

If none of the solutions mentioned above fixes the problem with your garage door, then it’s time you call the experts. Advanced Overhead Doors is a trusted service provider with over 25 years of experience. Our technicians have advanced training in garage door repairs. We also offer emergency repair and regular maintenance services. Fill out this form and get your FREE estimate today.